General Policies and Procedures:
LATE SEATING
We do not guarantee late seating after a performance begins. Late seating may or may not be permitted at the discretion of the director at an appropriate break in the action. You may be seated in an alternate location designated for late arrivals and change seats at intermission.
Electronic Devices
Cameras, recorders, phones, tablets, laser pointers, etc. are prohibited inside the theaters. Turn off all electronic devices.
Ticket Exchanges and Donations
Subscribers may exchange tickets for another date. Exchanges or donations of tickets must be made by 4 p.m. on the day of an evening show and by noon for matinees. No refunds will be issued for tickets. No exchanges, donations, returns or refunds will be issued for any tickets listed for sale through brokers, agencies or other third party sellers.
Changes and Cancellations
Performance names, dates and times are subject to change or cancellation. No refunds.
Disruptive Patrons
The Quintessence house management staff reserves the right to escort disruptive patrons from the theater at any time.
Child Age Recommendations and Restrictions
For the majority of Quintessence shows, we recommend children be at least age 12, but admit children as young as 8. For our family shows, we recommend children be at least age 8, but admit children as young as 5.